Typical Tasks
Analyze training needs to develop new training programs or modify and improve existing programs.
Develop and organize training manuals, multimedia visual aids, and other educational materials.
Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.
Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
A day in the life
What kind of work is this?
Enterprising
Business based Work
Social
Working with people
Conventional
Organized, Procedural Work
What personality traits do you need to succeed?
Integrity
Leadership
Initiative
Dependability
Adaptability/Flexibility
Self-Control
What key skills are needed for this job?
Learning Strategies
Instructing
Reading Comprehension
Speaking
Active Listening
Coordination
Expected Knowledge
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Common Activities
Training and Teaching Others
Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
